For Collection Agencies
Certified mail notice workflows,
sent at scale
USPS Certified Mail with retained mailing evidence for notice workflows. Use the dashboard for operational sends or integrate your collection workflow through the API for high-volume sequential shipment creation. Either way, every notice keeps tracking milestones, mailing summaries, evidence bundles, and shipment history in one place.
Built to support FDCPA workflows
Collection teams use USPS Certified Mail records to support notice workflows and maintain delivery evidence. Corvo provides the shipment infrastructure and records; your team determines legal applicability for each account and jurisdiction.
Proof of mailing
USPS Certified Mail provides official proof that a notice entered the mailstream.
Delivery and attempt history
Track delivery milestones and signer data when USPS makes it available for internal records and disputes.
Retained mailing record
Every notice keeps mailing-record summaries, evidence bundles, return-receipt state, and shipment history in one retrievable record.
Replace manual mail processing
Collection agencies often send large notice volumes. Manual processing means printing, stuffing envelopes, filling out certified-mail forms, and chasing paper receipts and return cards by hand.
Manual process
- 40+ staff hours per month on mail prep
- Error-prone manual addressing and form filling
- Paper return receipts lost or misfiled
- No centralized tracking — spreadsheets and filing cabinets
- Compliance gaps when notices are delayed or missed
With Corvo
- Upload PDFs and send in minutes, not hours
- Address verification catches errors before mailing
- Requested return-receipt service without manual USPS form handling
- Every notice tracked in one dashboard with full history
- Automated sequential API sending supports high-volume cycles
Every notice type your agency sends
From initial validation to settlement confirmation, Corvo handles the full lifecycle of collection correspondence via certified mail.
Initial validation notices
Section 1692g requires written notice within 5 days of initial contact. Many teams use Certified Mail when they want stronger mailing records attached to the account.
Debt validation responses
When a consumer disputes a debt, keep the mailing record attached to the account so staff can show what was sent and when.
Cease and desist acknowledgments
Document that the acknowledgment went out and keep the tracking history in the same system as the account workflow.
Demand letters
Pre-litigation demand letters sent via certified mail create a stronger documented mailing record for disputes and escalation workflows.
Settlement offers
Document that settlement terms were mailed and track delivery events from the same shipment record.
Payment plan confirmations
Confirm agreed-upon payment arrangements in writing with tracked delivery and a retrievable mailing record.
High-volume API workflow
For high-volume operations, create shipments sequentially through the API with queueing and retries in your own orchestration layer. Each shipment gets its own tracking number and USPS Certified Mail records.
for (const notice of notices) {
// 1) upload document
// 2) create shipment
// 3) buy shipment
await createAndBuyShipment(notice, {
shipping_options: {
certified_mail: true,
return_receipt: true
}
});
// queueing + retry handled in client workflow
}Use the dashboard for one-offs. Use the API for volume.
Corvo's REST API connects to any collection management system, including DAKCS, Latitude by Genesys, Debt Manager, and custom-built platforms. Trigger certified mail automatically when accounts hit specific thresholds. When staff needs to handle exceptions manually, the dashboard uses the same shipment model and mailing-record workflow.
Browser-submitted and API-submitted notices stay in one shared dashboard with tracking, mailing summaries, and shipment history.
30 days past due
Auto-send initial validation notice via certified mail
60 days past due
Auto-send follow-up demand letter
90 days past due
Auto-send pre-litigation notice with tracked mailing records
Digital mailing evidence, not paper chasing
Corvo keeps the operational record around every certified-mail notice in one place: USPS acceptance, delivery attempts, signer data when available, mailing-record summaries, and evidence bundles. Optional Return Receipt service fits into the same record instead of creating a separate paper chase.
Tracked
Acceptance, attempts, delivery, and returns stay on the shipment
Exportable
Download mailing summaries and evidence bundles when you need them
Retained
Keep evidence longer than the source document when policy requires it
Simple, transparent pricing
Access cheaper postage rates than you could at the counter, and pay only a small printing and handling fee per shipment. No monthly fees, no minimums.
Postage
Below retail
discounted commercial pricing through Corvo
Handling fee
$3.00
per envelope
Printing cost
$0.25
per B&W page
Color surcharge: +$0.75 per color page
How quotes work
Corvo gives customers access to discounted commercial postage rates that are typically cheaper than what you would pay at the counter.
What changes the total
Final totals update with page count, B&W vs. color, carrier/service choice, and any USPS Certified Mail or return receipt options you select.
Built for collections teams
Agency owners
Reduce overhead by eliminating mailroom staff and equipment. Per-shipment pricing means costs scale with revenue.
Collections managers
Track every notice, standardize workflows, and retrieve mailing records without chasing spreadsheets or file cabinets.
Compliance teams
Keep mailing summaries, evidence bundles, tracking events, and certified-mail history accessible for disputes, audits, and litigation support.
Automate your notice workflow
Stop spending staff hours on manual mail processing. Send USPS Certified Mail at scale with retained mailing evidence and shared shipment history.
This page is for informational purposes and does not constitute legal advice.